Find the fix. If you still need help, create a ticket.

Make sure you are using the correct email address or Google account. For email login, use Forgot password if necessary. If you use Google, choose the correct Google account explicitly. If access still fails, create a ticket below and include the email address and workspace name. You do not need to be logged in.

Confirm the workspace shown in Leadsaro and the account you signed in with. If you were invited by another company, use the invited email address. In your ticket, include the workspace name and the page where the data is missing.

Refresh once, then note the exact page, feature and error text. If the problem remains, create a ticket and include the time it happened. Never send your password or private login information.

Allow microphone and camera access in your browser, confirm that the correct devices are selected, and try another browser tab only after ending the active call. For screen sharing, your browser must allow display capture. If a group call cannot connect, include the browser and number of participants in the ticket.

Confirm that the employee belongs to the active workspace and that your account has the required HR or management permission. Include the affected employee name and HR Flow section in the ticket. Do not attach highly sensitive payroll documents unless support specifically requests them through a secure route.

For AI Connect, include the connector name, requested action and error text. For Aro AI, include the question you asked and the approximate time of the response. Never send your password or private login information.