Prepare an approved article
Create an article in Knowledge with a descriptive title and the actual procedure in its body. Use tags to help colleagues browse. Mark it Published and searchable only after the content has been approved for use.
Ask in everyday language
Enter a question in Ask Leadsaro. For example, password lost, forgot my password and cannot log in can retrieve a relevant login article even if its title uses different wording. Common English and Dutch terms and minor spelling variations are supported; this is not unrestricted language understanding.
Read the original source
The answer displays passages from matching articles and clickable sources. Open the source to read the full procedure, including any conditions or exceptions. Results depend on the approved content available in your workspace.
When no answer is available
A missing article cannot be replaced by an invented company policy. Ask the article owner to document the answer. Drafts are excluded from Ask Leadsaro; management-only articles are restricted to authorised managers. Knowledge availability depends on your plan.